More than service

Our Powador inverters, excluding the XP Series of central inverters, come with a five year standard warranty. To obtain the full seven year manufacturer’s warranty simply register the inverter online for free. Powador XP central inverters have a three year warranty period, which can also be extended a further two years by registering online.
We also offer additional warranty extensions for inverters with AC rated power of less than 50 kW: During the standard warranty period, the manufacturer’s warranty can be extended to 10, 15, 20 or 25 years, subject to additional cost.
The above terms as well as the following ones apply to certain European countries. For more details, please observe our warranty and service conditions that you can download at the bottom of the page. If you have any questions, please contact us at +49 7132 3818-660.

Fixed-rate replacement fee
For a justifiable warranty claim on an inverter within five years of installation we will pay the installer a fixed-rate replacement fee, currently to the value of €100. Please note that the  customer is responsible for any transportation costs, as stipulated in the warranty conditions.

Maintenance contracts
KACO new energy offers maintenance contracts with varying levels of service upon request. A maintenance contract can be terminated within the manufacturer’s warranty period. Our sales department will be happy to assist you. Just call +49 7132 3818-220.

Remote monitoring
You will be continuously informed of the status of your system with our comprehensive range of monitoring accessories. Therefore, you can respond immediately to any anomalies.

Registration
Register a Powador inverter online within four weeks of the installation date to secure a further two years full manufacturer’s warranty for free. The registration domain can be accessed via the following link: www.kaco-newenergy.de/registration.